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THS_ch.47_顧客對服務的期望與認知

By: t2011, Views: 306

顧客對服務的期望與認知

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THS_ch.47_服務品質差距二_服務設計及標準差距

By: t2011, Views: 389

服務品質差距二_服務設計及標準差距

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MATH_DSE_1999_Paper2_Q47

By: t1110, Views: 167

MATH_DSE_1999_Paper2_Q47

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MATH_DSE_2001_Paper2_Q17

By: t1110, Views: 176

MATH_DSE_2001_Paper2_Q17

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MATH_DSE_2002_Paper2_Q47

By: t1110, Views: 197

MATH_DSE_2002_Paper2_Q47

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MATH_DSE_2004_Paper2_Q47

By: t1110, Views: 201

MATH_DSE_2004_Paper2_Q47

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MATH_DSE_2007_Paper2_Q20

By: t1110, Views: 169

MATH_DSE_2007_Paper2_Q20

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MATH_DSE_2007_Paper2_Q21

By: t1110, Views: 198

MATH_DSE_2007_Paper2_Q21

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MATH_DSE_2007_Paper2_Q46

By: t1110, Views: 191

MATH_DSE_2007_Paper2_Q46

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